Best Price and Outstanding Communication

The communication with arrival and drop off were a wonderful surprise. I also appreciated the text confirming what should not go in the dumpster. Best price in area!

Ashley was always there to help me and…

Ashley was always there to help me and was easy to talk to. When I had questions, I immediately got answers.

Not a smooth experience

My initial problem below was eventually remedied. The dumpster was placed in the wrong location on Friday, they said they would move it on Monday, they showed up to move it on Wednesday morning. When I first called I asked for a 20 foot dumpster. When I described the job I was told I should get a 10 foot, I decided on the 15 because the 10 didn't seem like enough. In the end I definitely needed the 20 foot but to get the 15 foot dumped and returned was an extra $400 so now I have a completely full dumpster and everything else is going in bags. Besides the first person I spoke with who gave me the bad advice and the person who aggressively tried to make me pay for their mistake I spoken to many people at dumpster.com who have been very kind and helpful. If I had gotten the 20 foot dumpster I initially wanted and they had put it in the right place it would have been 5star service but it's been a huge hassle having to call or text multiple times a day for almost a week now. Original post that was eventually remedied: Trying to charge for their mistake. I was supposed to have a dumpster delivered in my driveway. The drivers placed it on the street instead (which I would need a permit for). Parker, from Dumpsters.com is telling me there was a car in the driveway and they had to place it on the street because they need up to 60 feet to place the dumpster. The car is 72 feet away from the end of the driveway. They want to charge me $195 because their drivers put it in the wrong place. The way Parker is communicating with me is belittling. Addendum: the driver who eventually moved the dumpster was awesome and very skilled. He used less than half of my driveway to get it into the right spot.