Frequently Asked Questions

Dumpster rental services.

Find Answers to All Your Dumpster Rental Questions

Dumpsters.com is here to take care of your waste removal needs, including any questions you may have about our services. Take a quick look below to see if we’ve already covered the topic you’re curious about. If not, give us a call at 844-444-DUMP and we’ll be happy to answer your question for you. 

About Dumpsters.com Services:

Who Is Dumpsters.com

Dumpsters.com offers dumpster rental and trash collection services to customers in 39 states. We cater to homeowners, contractors, business owners and organizations, providing simple and reliable service for both temporary projects and ongoing waste removal needs. 

Learn more about Dumpsters.com here.

 

What services do you offer?

We offer temporary dumpster services to homeowners, contractors and construction companies for various projects. Available roll off dumpster sizes include 10 yard, 15 yard, 20 yard, 30 yard and 40 yard dumpsters. (Please note that availability depends on your location.) 

We also offer front load dumpsters for businesses looking for regular, ongoing waste disposal. Available front load sizes include 2 yard, 4 yard, 6 yard and 8 yard containers.  

Where do you offer services?

Wherever you’re located, you can find simple and convenient dumpster rentals from Dumpsters.com. We operate nationwide, serving 39 states with temporary roll off and permanent front load dumpster services. Find one of our rental locations near you

What is the difference between a roll off and front load dumpster?

Roll off dumpsters, or rear load containers, are open bins most commonly used for home remodels, construction, roofing, cleanouts and yard waste removal. Best for one-time projects, these bins have one to two-week rental periods. 

Front load dumpsters are covered bins designed for ongoing trash collection on a weekly, bi-weekly or monthly basis. As a long-term solution for waste disposal, front load dumpster rental service requires a 12-month contract. 

Find the right service for your project or business. 

How do I order a temporary dumpster?

To set up a temporary roll off dumpster rental, call 844-444-DUMP or fill out our quote request form. Please note that our business hours are Monday through Friday from 7am – 7pm EST. If you request a quote after-hours or over the weekend, we’ll get back to you promptly on the next business day.

How do I set up trash collection services for my business or organization?

To schedule regular trash collection service, speak with a team member at 844-444-DUMP or request a quote online.  When you call for permanent service, you will select your dumpster size, choose your pickup schedule and go over the contract in detail.  Please note that our business hours are Monday through Friday from 7am – 7pm EST. If you request a quote outside of business hours, we will respond to your request on the next business day.

Pricing:

How much does it cost to rent a dumpster?

Prices for our dumpster rentals vary based on the type of service you choose, your location and a number of other factors including: 

  • Size
  • Debris type
  • Weight of debris
  • Location
  • Length of rental period

View our average price range, or give us a call for exact rates in your area.

How is ongoing dumpster service billed?

Commercial front load dumpsters are billed on a monthly basis. You will receive a monthly invoice, and the delivery date noted is when your credit card payment will be processed each month. 

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, Discover and American Express. We do not accept cash, check or money orders at this time. 

Scheduling:

When will my dumpster be delivered?

Temporary roll off dumpsters are typically delivered within one to three business days of ordering.  Except during our busiest times, most customers typically receive their dumpster within one business day. Our team will provide you with an estimated delivery date when you order. 

Permanent service dumpster deliveries will depend on when your existing waste removal contract ends. If your business doesn’t have an existing service, your dumpster will be delivered one to three business days after we receive your signed agreement. 

Do I have to be present for delivery and pickup?

No, you do not need to be present for delivery or pickup. We will take down your placement instructions when you order and instruct the driver to drop it off in your chosen spot.  

Dumpsters:

Is there anything I can't put in a dumpster?

There are some items we cannot accept in our dumpsters. These include any items containing hazardous chemicals or other items that can cause damage to the container or landfill. View our list of prohibited items to learn what doesn’t belong in a dumpster. Unsure about an item? Give us a call at 844-444-DUMP.

How should I load my dumpster?

When loading a dumpster, ensure all debris is placed inside the container. Do not leave anything hanging over the sides or sticking through the top of the dumpster. This could delay your waste pick-up because drivers cannot haul overloaded dumpsters.

Roll Off Dumpster Rentals

What are the most common uses for temporary dumpster rentals?

Whether you’re a homeowner DIY-ing a remodel or a construction crew tasked with a building demolition, a roll off dumpster will keep your home or worksite clear of debris. Here are the most common uses for our temporary services:

For Homeowners For Contractors
Which size roll off dumpster is right for my project?

The scope of your specific project will determine your dumpster size. We offer a wide range of sizes to accommodate projects both large and small. 

10 Yard Dumpster 15 Yard Dumpster 20 Yard Dumpster 30 Yard Dumpster 40 Yard Dumpster

Note: Availablility of individual sizes may vary. 

Call our customer service team at 844-444-DUMP for advice on choosing a dumpster for your specific needs. Or learn more about our roll off dumpster sizes and recommended uses

How long are typical rental periods?

Standard dumpster rental periods range from 10 – 14 days. Depending on your location, availability and demand, rental periods can usually be extended for a low daily rate. Please also note that if you keep your roll off dumpster longer than your specified rental period, you will be charged an extension fee for each additional day. 

Can I order additional dumpsters?

If your dumpster fills up before your project is complete, you can call our office to schedule an empty-and-return service. 

You also have the option to order additional dumpsters if the scope of your project increases.

Will my dumpster be picked up automatically?

We do not pick up roll off dumpsters until we are notified. You must call 844-444-3867 to schedule pickup on or before the last day of your rental period. 

Please note that if you don’t call us before the last day of your rental period, you will be charged a fee for each additional day you keep your dumpster.

Front Load Dumpster Rentals

Which front load dumpster size is right for my business?

Choosing a permanent dumpster size depends on the size of your organization, your industry and the volume of your waste stream. 

2 Yard Dumpster 4 Yard Dumpster 6 Yard Dumpster 8 Yard Dumpster

Note: Availability of individual sizes may vary.

Call up our customer service team at 844-444-DUMP for a size recommendation based on the specifics of your business. You can also learn more about our commercial dumpster sizes here

How often will my trash be picked up?

We currently offer weekly, bi-weekly and monthly pickups. You can choose the best option for your needs when you set up your rental. If anything changes over the course of your contract, simply call our office to modify your pickup schedule.

What contract lengths do you offer?

We offer 12-month contracts for all our front load dumpster rentals. This gives you greater flexibility compared to typical 3- to 5-year agreements.

Are any add-on features available?

You can order a lock bar for your front load dumpster to prevent anyone else from using it. You can also order wheels for both 2 and 4 yard dumpsters so they can be moved easily. Both of these features are available for a fee that will be outlined in your contract and reflected as a line item on your monthly bill.

 

Need help? Talk to a Dumpsters.com Service Specialist.

Call 844-444-3867