How to Schedule a Dumpster Pickup Online
To complete your dumpster rental, schedule a pickup through the Service Dashboard when your project is finished. Here's everything you need to know to make that pickup happen.
Follow These Steps to Schedule Pickup Online
1. Open the Service Dashboard
Access the dashboard anytime through the link in your confirmation email or text.
2. Select 'Schedule a Pickup'
Choose the option to request your final dumpster pickup.
3. Complete the Pickup Form
Your rental information should autofill when you access the dashboard through your order confirmation link. Enter your preferred pickup date and submit your request.
4. Watch for Your Confirmation Text and Email
We'll send a text and email confirming that we received your pickup request.
5. Prepare Your Dumpster and Pickup Area
Make sure the dumpster is accessible and the area around it is clear before pickup day.
What to Know About Dumpster Pickup
Schedule Pickup When You're Ready
When your project is finished, use the Service Dashboard to request your dumpster pickup.
- We won’t pick up your dumpster until you ask us to, unless local permit or city regulations require it.
- We’ll send friendly reminder texts and emails throughout your rental so you don’t forget to schedule.
If we don’t hear from you for several weeks after your rental period ends, we’ll automatically remove your dumpster so you don’t keep getting charged daily rental fees.
Submit Your Request as Soon as Possible
The earlier you request pickup, the more likely we'll be able to pick up your dumpster on your preferred date. We can't guarantee same-day or next-day pickup requests.
Keep an Eye on Your Rental Period
Make sure your requested pickup date falls within your rental period. Pickup after your rental period ends may result in additional daily fees.
Make Sure the Site Is Accessible
Before pickup, move vehicles and other items that could block the dumpster or the driver's path. If you have a gate, make sure it's unlocked.
Check for Overfilled or Overloaded Dumpsters
If the container has items sticking out the top or it’s too heavy when the driver arrives, a trip fee may apply and the pickup may need to be rescheduled.
How to Prepare for Pickup
- Close and lock the dumpster door.
- Remove tarp, if used. Drivers will not remove the tarp for you.
- Double check for prohibited items.
- Check that debris is level with or below the dumpster’s fill line.
- Review our Dumpster Pickup Guide for more tips.
FAQs About Scheduling Dumpster Pickup
What happens if severe weather hits on my scheduled pickup day?
Severe weather can affect pickup schedules when conditions make it unsafe for our drivers or equipment. If weather affects your pickup, we'll work with you to reschedule it.
If you’re expecting heavy rain, covering your container with a tarp can help prevent rainwater from soaking your debris and adding excess weight. You can find tarps at most hardware, home improvement or outdoor supply stores.
Choose a tarp that's large enough to cover the entire top of the dumpster with a little extra material around the edges. Secure it tightly with bungee cords or straps so it stays in place. We typically recommend the following tarp sizes for our dumpsters:
- 8’ x 16’ tarps for 10-15 yard dumpsters
- 8’ x 23’ tarps for 20-40 yard dumpsters
Be sure to remove the tarp before your scheduled pickup. Drivers haul away the dumpster as is and won't remove the tarp for you.
Can I edit or cancel my pickup request after submitting it?
Yes. If your plans change, notify us as soon as possible so we can update your pickup request. A fee may apply if you cancel or change your request on the scheduled pickup day or after 3 p.m. the business day before. This helps cover the costs of rerouting our drivers.
Please note: Same-day requests may still result in a completed pickup or a $195 fee to cover the cost of rerouting our drivers.
Can I request pickup at a certain time of day?
No. You can select your preferred pickup date online when submitting your request, but we typically can't guarantee a specific pickup time.
Are there discounts for scheduling an early pickup?
No. An early pickup doesn’t result in a lower price. Your dumpster rental includes a set rental period, typically seven to 10 days. The price is the same whether you keep the container for one day or 10.
What if I need to keep my dumpster longer than my rental period?
If you need more time, reach out to our team as soon as possible. We can often extend your rental for a flat daily rate.
Why is the wrong rental information showing in my pickup form?
This usually happens when you access the Service Dashboard through an email or text for a different project. Return to the order confirmation email or text for the correct rental and use that link to open the dashboard again.
Need Additional Order Support?
Explore the Service Dashboard
Learn how to manage your dumpster rental, from rescheduling delivery to scheduling pickup.
How to Order Another Container
Find out how to request another dumpster, whether you need to reload your current container or switch sizes.
Get Your Questions Answered
Get answers to common questions about managing your rental, service requests and more.
Glossary Term Index
Dumpster | Dumpster Rental Service | Empty-and-Return Service | Roll Off Dumpster
Service Dashboard